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Projects

SELECTED ENGAGEMENTS

Work That Speaks for Itself.

Explore selected assignments that demonstrate SRC’s experience across research, consultancy, organizational development, capacity building, and monitoring and evaluation.

Training

Sales and Customer Service Development Training for B-well & Panmedico

Capacity-building training for B-well and Panmedico teams to enhance sales performance and strengthen customer service delivery.

Advisory

Business Scaling Advisory for Five Businesses

Strategic meeting with five businesses to assess growth challenges, identify scaling opportunities, and provide practical business development recommendations.

Training

Customer Service Training for Soderma

Training focused on strengthening customer understanding, communication, service skills, and customer experience to improve the quality of service delivery.

Research

Customer Satisfaction Study for Maalco Foods

A research study assessing customer satisfaction and generating evidence-based recommendations to improve customer experience, service quality, and overall business performance.

Training

Work Systems & Procedures Training for Taqwa Electronics

Training focused on strengthening employees’ understanding of work systems, procedures, roles, and effective workplace coordination to improve operational efficiency.

Training

Service Excellence Training for Sokow Sambusa

Training focused on strengthening customer service skills, communication, and service excellence to enhance customer experience and improve service
delivery.

Training

Work Systems & Team Collaboration Training for Safiina Hospital Supply

Training focused on strengthening work systems, role clarity, teamwork, and coordination among Safiina Hospital Supply and its affiliated pharmacy teams.

Forum

Youth & Business Development Forum

Public forum focused on youth perspectives, entrepreneurship, and business development, with SRC leadership contributing insights and recommendations to the discussion. Organized by Maan-Data

Training

Goal-Oriented Performance Training for Soderma

Training focused on goal setting, performance targets, accountability, and translating organizational objectives into measurable results.

Training

Sales Training for Taqwa Electronics

Training focused on strengthening sales skills, customer engagement, sales techniques, and performance to improve sales effectiveness and business growth.

Training

Digital Service Delivery Training for GoPlus Solutions

Training focused on understanding digital service delivery, customer needs, solution-based service, and effective delivery of integrated digital solutions.

Agri-Business

Agriculture & Business Development for Young Farmers

An initiative organized by BINA Business Incubator to equip young farmers with practical understanding of agri-business, value creation, market opportunities, and connecting agricultural production with sustainable business models.

Recognition

Business Excellence Awards 2025

SRC’s annual recognition initiative celebrating outstanding business performance, excellence, and achievements among selected SRC clients.

Recognition

Internal Assessment & Capacity Development – Hadiid Industries

SRC conducted an internal organizational assessment to identify performance and operational gaps, followed by targeted training and capacity development to strengthen staff capabilities and organizational effectiveness.

Training

Strategic Marketing & Brand Strengthening for B-well & Panmedico

Training focused on strategic marketing planning, market positioning, brand strengthening, and effective customer engagement to support sustainable business growth.

Forum

Food Security & Agribusiness Innovation Forum

A forum organized by Irisehub focused on identifying key challenges facing farmers and exploring practical, innovative solutions to strengthen agriculture, agribusiness, and food security.

Training

Sales Skills Training for Som Delivery Market

Training focused on developing practical sales skills, customer engagement, product presentation, and effective selling techniques to improve sales performance.

Forum

Somali Innovation Week – Business & Startup Forum

A collaborative discussion platform bringing together young entrepreneurs, startups, and business stakeholders to explore innovation, entrepreneurship, business growth, and opportunities for youth-led enterprises.

Training

Sales & Customer Service Training for Dhool Center

Training focused on strengthening sales techniques, customer engagement, trust-building, and service excellence to improve customer experience and sales performance.

Forum

Business Implementation & Entrepreneurship Session

A student-focused session organized by the SIMAD College of Management Students’ Union, exploring business implementation, entrepreneurship, and practical pathways for turning business ideas into viable ventures.

Assessment

Client Visit & Farm Assessment – Neem Farm

A client visit conducted to assess the farm’s operations, production practices, business performance, and development opportunities, providing practical recommendations for improvement.