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Operations Specialists - Portuguese (Hybrid)

Contract: Miami, Florida, US

Salary Range: 20.00 - 22.00 | Per Hour

Job Code: 362677

End Date: 2025-07-06
Days Left: 25 days, 3 hours left

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About the Role:

• We are seeking a dedicated, detail-oriented Client Services Associate to join our Client Servicing team.
• This individual will be the first point of contact for high-revenue clients based in the LATAM region, primarily Brazil.
• The role focuses on managing client interactions via email and phone, with an emphasis on treasury, cash management, card, and depository products. You will also collaborate with cross-functional internal teams to ensure timely and accurate resolution of client inquiries.

Pay Range: $20 - $22 an hr.

Key Responsibilities:

• Act as the primary point of contact for client inquiries from the LATAM (Brazil) region.
• Manage day-to-day client communication via phone and email.
• Handle and resolve requests related to treasury, cash management, card, and depository products.
• Analyze client queries to determine appropriate solutions and responses.
• Coordinate with internal business units and stakeholders to resolve client issues.
• Provide technical support and ensure high-quality service delivery.
• Maintain accurate and timely records of client interactions.

Education:

• High school diploma or equivalent required.
• Bachelor's degree in Finance, Business, or a related field preferred.

Required Skill & Competencies:

• Fluent in Portuguese and English; Spanish is a plus.
• Strong written and verbal communication skills.
• Excellent problem-solving and critical-thinking abilities.
• High attention to detail and accuracy.
• Strong organizational and multitasking capabilities.
• Proven ability to work independently and in a team environment.
• Customer-centric mindset with strong interpersonal skills.

Preferred Experience:

• 1-2 years of experience in the banking or financial services industry.
• 1+ years of client servicing or customer support experience.
• Experience handling LATAM region clients is highly desirable .

Why Join Us:

• Opportunity to work with high-profile international clients.
• A collaborative, inclusive work culture that supports career development.
• Exposure to cross-functional teams and global business operations.

Job Requirement

• Operations Specialists
• banking
• financial
• servicing
• Spanish
• Portuguese
• technical support
• Client Services
• Client Servicing
• depository
• Finance

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Rohan Lazarus
• rohan.lazarus@collabera.com

Apply Now Collabera

Job Tags

Hourly pay, Contract work,

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