Job Description

Workstation Technician // Pc Refresh

Apex Systems is looking to add a Workstation Technician to support a large Healthcare client in San Rafael, CA.

Competition is limited + we are looking to move quickly on this role!

Normal business hours, Monday to Friday

$24-25/hr DOE

Enjoy a weekly pay structure along with access to health, dental, vision, and 401k benefits.

Main Responsibilities:

• Support a robust Microsoft-based network running Windows 10/11, Microsoft Office 365, MS Teams, etc.
• Provide basic desktop and networking support, including knowledge of Windows operating systems, OS error conditions, IPConfig command, Active Directory, DHCP, DNS, and Group Policy.
• Demonstrate expertise in PC desktop, laptop, and tablet support.
• Mac experience is a plus.
• Receive assets, move equipment within and/or between facilities, and stage equipment for build/image activity.
• Interview clients as part of pre-deployment asset discovery.
• Execute equipment replacement activities, update asset management systems to reflect work performed, and report and monitor daily activity.
• Install and maintain PC hardware and software, troubleshoot network usage and computer peripherals.
• Perform data transfer and recovery, resolve network communication problems independently, manage email administration, prepare assets for disposition, and handle other administrative duties.

Skills Required:

• Minimum 2 years of experience with PC support, including deployment.
• Minimum 2 years of experience with PC hardware troubleshooting and repair.
• Proficient in installing Windows, software, and applications.
• Minimum 1 year of experience with direct client interaction and proven customer service.
• Ability to follow written and verbal instructions.
• Demonstrated ability to read and understand technical manuals and schematics.
• Manage incoming and outgoing assets.
• Use KP tools to execute PC activity.
• Collaborate with teammates to identify process improvements.
• Experience in profile management and data transfer.
• Advanced user of Microsoft Office applications (Word, Excel, PowerPoint, and Access).

Physical Demands:

• Ability to team-lift 50 lbs. Candidates will need to complete a physical before starting the role (Apex will cover this).

Driving:

• Most site distances average 30 miles but could be more or less dependent on landscape. Candidates MUST have reliable transport of their own + a valid DL.

How to Apply:

Please email your resume to Brooke Gregory, at bgregory@apexsystems.com with the subject "Workstation Technician - San Rafael".

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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